Attach permanent support to every digital download.
Whether you sell through a marketplace, storefront or your own website, give buyers one link for download guidance, setup, compatibility, updates and support.
Free forever · No card required · 1 live support page
Put the repeated questions in one current destination.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Support that stays attached to the product.
Place your SupportKeep link beside the product download or purchase receipt so buyers always know where the current support information lives.
Add the product
Set the current version, quick start, compatibility and known issues.
Add approved knowledge
Upload or paste the information buyers should be allowed to ask about.
Share one link
Put it in your store, purchase email, download page, documentation or product itself.
Put the support link where every buyer already goes.
The fastest way to make a support page useful is to attach it to existing buyer touchpoints instead of asking customers to remember another destination.
In the download package or README
Use the same permanent SupportKeep URL so future updates do not require changing old links.
In the purchase confirmation email
Use the same permanent SupportKeep URL so future updates do not require changing old links.
On your storefront or product documentation page
Use the same permanent SupportKeep URL so future updates do not require changing old links.