Give SupportKeep your product. It handles the repeat support.
Paste your product or documentation URL. SupportKeep learns the material, gives you a one-line support widget, answers buyers from grounded product knowledge, and sends only genuinely new questions back to you.
No card required · Start from one public URL · Unknown answers are never guessed
Import a product, docs, help or FAQ URL. Add PDFs and private manuals when needed.
Paste one script tag into your site. Buyers ask questions without leaving your product experience.
Grounded questions are answered instantly. Unknowns come to you; answer once and SupportKeep learns it.
The value is the support work you no longer have to do.
SupportKeep is designed to sit between buyers and repetitive support. It answers what your product knowledge can prove and gives you a small queue containing only the questions that still need your expertise.
Automatic product import
Paste one public product or documentation URL. SupportKeep reads the page and relevant same-site support material and builds grounded knowledge automatically.
Embedded AI support
Install the support worker with one script tag so buyers can ask for help directly on your own website.
Human only when needed
When the evidence is missing, SupportKeep refuses to invent an answer and puts the question in your queue instead.
From product URL to first-line support in three steps.
Give it the product
Paste your public URL. Add PDFs, notes, compatibility rules and known issues if you need more coverage.
Publish the worker
Copy the generated script tag into your website, or use the permanent hosted support link where scripts are not allowed.
Answer new things once
Unknown buyer questions are escalated. Approve one answer and it becomes reusable knowledge for future buyers.
A support worker is only useful if buyers can trust it.
SupportKeep does not search the open web when answering buyers. It uses the current product version, structured facts and product sources you imported or approved.
The AI must be able to ground the answer in your product knowledge.
New versions can start clean so old compatibility and issue information does not leak forward.
If SupportKeep cannot support the answer, the buyer is told it is not documented and you get the question.
More than a page. A complete repetitive-support loop.
First-line answers
Natural-language buyer Q&A with citations back to the approved product knowledge used for the answer.
Escalation inbox
Questions the system cannot safely answer are surfaced to you instead of silently becoming hallucinations.
Reusable learning
Approve the missing answer once and it becomes part of the product knowledge for the next buyer who asks.
Prove it saves support work before you pay.
New accounts get 14 days to test up to 5 live support workers. No card required. If you do not subscribe, the account falls back to Free automatically.
No checkout required
Up to 1 live support worker
- ✓ Public URL knowledge import
- ✓ Embedded AI support widget
- ✓ Grounded buyer Q&A
- ✓ Unknown questions escalated
- ✓ Reusable approved answers
- ✓ Up to 30 buyer questions / month
Local currency shown at checkout
Up to 5 live support workers
- ✓ Automatic URL knowledge import
- ✓ Embedded AI support widget
- ✓ PDF, TXT/MD and pasted sources
- ✓ Unknown-question escalation
- ✓ Version-specific knowledge
- ✓ Self-service billing
Local currency shown at checkout
Up to 25 live support workers
- ✓ Automatic URL knowledge import
- ✓ Embedded AI support widget
- ✓ PDF, TXT/MD and pasted sources
- ✓ Unknown-question escalation
- ✓ Version-specific knowledge
- ✓ Self-service billing
Local currency shown at checkout
Up to 100 live support workers
- ✓ Automatic URL knowledge import
- ✓ Embedded AI support widget
- ✓ PDF, TXT/MD and pasted sources
- ✓ Unknown-question escalation
- ✓ Version-specific knowledge
- ✓ Self-service billing
During the 14-day trial you can test up to five live workers. Accounts without a subscription continue on Free with one live worker. USD amounts are reference prices; Stripe shows the exact localized price and currency at checkout.
What sellers need to know.
Does SupportKeep replace my helpdesk?
It is designed to remove repetitive first-line product questions before they become manual support work. Questions it cannot safely answer are escalated to you.
Do buyers need a SupportKeep account?
No. Buyers use the embedded widget or your public fallback support page without creating an account.
Does the AI search the open web?
No. Buyer answers are constrained to the current product version, structured facts and sources you have imported or approved.
What happens when it does not know?
SupportKeep says the answer is not documented, stores the question for you and lets you approve an answer once so it can be reused later.
Can it learn from my website automatically?
Yes. Paste a public product, documentation or help URL and SupportKeep imports the page plus relevant same-site support material. You can refresh an imported URL whenever the source changes.
What if I cannot install a script on my storefront?
Every published worker still has a permanent buyer-facing support URL you can place in receipts, README files, marketplace listings or product documentation.
See how much repeat support SupportKeep can take off your plate.
Create the first support worker from one public URL. No card required.