Make Lightroom preset installation support painless.
Give buyers one current place to check installation steps, Lightroom compatibility, mobile versus desktop instructions and fixes for common issues.
Free forever · No card required · 1 live support page
Put the repeated questions in one current destination.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Support that stays attached to the product.
Instead of resending installation instructions after every sale, point buyers to one permanent SupportKeep page that you keep current.
Add the product
Set the current version, quick start, compatibility and known issues.
Add approved knowledge
Upload or paste the information buyers should be allowed to ask about.
Share one link
Put it in your store, purchase email, download page, documentation or product itself.
Put the support link where every buyer already goes.
The fastest way to make a support page useful is to attach it to existing buyer touchpoints instead of asking customers to remember another destination.
In the download ZIP or installation PDF
Use the same permanent SupportKeep URL so future updates do not require changing old links.
In the purchase confirmation email
Use the same permanent SupportKeep URL so future updates do not require changing old links.
On the product page beside installation details
Use the same permanent SupportKeep URL so future updates do not require changing old links.