Give course buyers one place for support before they email you.
Put onboarding, access guidance, resources, updates and recurring questions behind one permanent link buyers can return to throughout the course.
Free forever · No card required · 1 live support page
Put the repeated questions in one current destination.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Keep this information current on the same permanent buyer-facing SupportKeep page.
Support that stays attached to the product.
A student can use the same support link from onboarding through later course updates instead of searching old welcome emails and message threads.
Add the product
Set the current version, quick start, compatibility and known issues.
Add approved knowledge
Upload or paste the information buyers should be allowed to ask about.
Share one link
Put it in your store, purchase email, download page, documentation or product itself.
Put the support link where every buyer already goes.
The fastest way to make a support page useful is to attach it to existing buyer touchpoints instead of asking customers to remember another destination.
In the course welcome email
Use the same permanent SupportKeep URL so future updates do not require changing old links.
Inside the first lesson or course dashboard
Use the same permanent SupportKeep URL so future updates do not require changing old links.
Beside downloads and recurring resources
Use the same permanent SupportKeep URL so future updates do not require changing old links.